Tricks and tips for everyone


Do BC Compass cards expire?

Do BC Compass cards expire?

The Cardholder’s Generic Compass Card will not expire.

Does UBC provide a Compass Card?

Students should first obtain a Compass Card (they’re available on campus at the UBC Bookstore) and then link it to their U-Pass online at

Why is my UBC Compass Card not working?

If you are not able to load your U-Pass, please double check that your UBC student ID card is not expired. The expiry date can be found on the back of the card. Always make sure to request your next month’s benefit well in advance.

How much is a Compass Card UBC?

Compass Cards can be purchased for $6 from TransLink’s FareDealers. For a list of TransLink’s retailers, please refer to their website . If you’re already using an adult-class Compass Card as a retail customer, you can load the U-Pass BC onto your card.

How do I get a refund on my Compass Card Vancouver?

Registered cardholders can request product refunds by calling Compass Customer Service at 604-398-2042. Visit us in person at the Compass Customer Service Centre at Stadium–Chinatown SkyTrain Station.

Can I use someone else’s Compass Card?

Can I lend my Compass Card to others? Adult and Concession cards are transferable, but Concession cards can only be used by someone who is eligible for a Concession fare. Program cards are non-transferrable because they designate special travel privileges.

How do I check my Compass Card history?

If you have a registered Compass Card, start by logging into your account. Then click on “view card usage” under the My Cards tab. You can also view your last eight transactions at any Compass Vending Machine or by calling 604.398. 2042.

Is there a Compass Card app?

The Compass Card app is available for iPhones or Android smartphones. All you have to do is search ‘compass card’ in the App Store or in Google Play.

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