How do you teach cultural sensitivity in the workplace?

SEVEN PRACTICES YOU CAN IMPLEMENT TO INCREASE CULTURAL AWARENESS IN THE WORKPLACE

1. Get training for global citizenship.
2. Bridge the culture gap with good communication skills.
3. Practice good manners.
4. Celebrate traditional holidays, festivals, and food.
5. Observe and listen to foreign customers and colleagues.

What is workplace sensitivity training?

Sensitivity training focuses on making employees aware of their attitudes and behavior toward others. This includes people who are different in race, color, gender, religion, age, ability, sexual orientation, ethnicity and other categories protected under Title VII of the Civil Rights Act.

What is cultural sensitivity in the workplace?

Cultural sensitivity is a set of skills that enables us to learn about and understand people who are different from ourselves, thereby becoming better able to serve them within their own communities.

How can you practice and promote cultural sensitivity?

Use these tips from the American Psychological Association to be more culturally aware:

1. Think beyond race and ethnicity. A person’s culture is shaped by more than the color of their skin or the way that they dress.
2. Learn by asking.
3. Make local connections.
4. Pay attention to non-verbal behaviors.
5. Exchange stories.

What is cultural sensitivity training?

Cultural sensitivity training raises awareness of the nuances of cross-culture communication, and the importance of words, actions, gestures and body language in cultivating relationships with different people and groups.

What is sensitivity training with example?

Sensitivity training is not just specific “sensitivity” seminars where a speaker talks to the group about how, for example, not to sexually harass people. It also includes training on how to deal with difficult personalities, improve your emotional intelligence, deal with gossip, etc.

What are some examples of cultural sensitivity?

Defense: At the defense stage of cultural sensitivity, people recognize some differences, but see them as negative because they assume their culture is the most evolved, the best one. ➢ Example: People who say, “In Latin America you can’t just get to the point and talk business. They want to tell you their life story.

How do you train employees to culture?

4 Training Tips to Ensure Employee Cultural Fit

1. Write a Core Values Top 10 List. First, if you don’t have a short list of your company values, create one.
2. Test Employee Values.
3. Ask Culture-Specific Questions.
4. Reinforce Culture With Ongoing Training.

What should cultural training include?

It includes training on topics such as cultural values and attitudes, cross-cultural communication styles, intercultural management skills, dealing with language differences, and intercultural business strategies.

What are the types of sensitivity training?

sensitivity training, psychological technique in which intensive group discussion and interaction are used to increase individual awareness of self and others; it is practiced in a variety of forms under such names as T-group, encounter group, human relations, and group-dynamics training.